|Please use the following recommendations in case you have trouble installing the game client:
1. Do not use non-English characters in the game installation path. For instance, it is best to use a path like D:\Games\Prime World\. Using national characters might cause issues like no sound in the Castle or problems with launching the game.
2. Do not install the game to a root directory. It is better to change a path like D:\Prime World\ to D:\Games\Prime World\. Installing it to a root directory may cause issues with updating files and launching the game in case when a user has no rights to change files in the root directory.
3. Make sure that you have administrator rights to the Windows account that you use for game installation. In case you have troubles installing the game, please try launching the game installer as an administrator.
4. If you are having trouble installing the game on various versions of operating systems, please try launching the installer file in Windows XP/Windows 7 compatibility mode.