If you meet difficulties while installing the game client, please, try following recommendations below:
1. Make sure that the installation directory does not contain Cyrillic letters. For example, the installation path should not be d:\игры\Прайм Ворлд\. It is better to install the game in d:\games\Prime World. Cyrillic letters in the installation path can cause audio malfunction in the castle or execution errors.
2. Do not install the game in the root directory. For example, do not install the game in d:\Prime World. It is better to choose d:\games\Prime World. Otherwise, update and execution errors can occur if you do not have rights to make changes to the files in the root directory.
3. Before installing the game, make sure that your Windows user account has administrator priviliges. If you meet problems while installing the game, try to run the installer as administrator.
4. If you have problems while installing the game on different versions of OS try to run the installer in the compatibility mode with Windows XP / Windows 7.